PRIVACY POLICY
This Privacy Policy applies to the website www.motorconsulting.com (hereinafter the web) and all the services and products offered by motorconsulting.com. The protection of your privacy is very important to us. This Privacy Policy is intended to inform you about how we use your personal information in compliance with the provisions and requirements of the European General Data Protection Regulation.
Motorconsulting.com has adapted this website to the requirements of Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights. In turn, it also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons (GDPR), as well as with Law 34/2002, of 11 July, Services of the Information Society and Electronic Commerce (LSSICE or LSSI).
We are clear and transparent about the information we are getting and what we will do with that information. MOTORCONSULTING.COM has the necessary technical and organisational measures to guarantee the security of the personal data for which it is responsible and avoid its alteration, loss, treatment or unauthorised access, in compliance with the provisions of article 32 of the GDPR.
1. RESPONSIBLE FOR THE TREATMENT
• Responsible Identity: MOTORCONSULTING.COM
• Address: Avenida de La Bajamar 36, 11500 El Puerto de Santa María (Cádiz)
• Email: info@motorconsulting.com
• Activity: Marketing and sale of events, marketing solutions and management of automobile imports.
2. PRINCIPLES APPLIED TO PERSONAL INFORMATION
In the processing of personal data of users, MOTORCONSULTING.COM will apply the following principles that conform to the requirements of the new European Data Protection Regulation:
• Principle of legality, loyalty and transparency: Express consent will be requested for the processing of your personal data for one or more specific purposes that will be previously informed.
• Principle of data minimisation: Only strictly necessary data will be requested in relation to the purposes for which MOTORCONSULTING.COM requires them.
• Principle of limitation of the conservation period: The data will be kept for no longer than necessary for the purposes of the treatment, depending on the purpose, the corresponding conservation period will be informed, in the case of subscriptions, the lists will be periodically reviewed and those inactive records will be deleted for a considerable time.
• Principle of integrity and confidentiality: User data will be treated in such a way as to ensure adequate security of personal data and complete confidentiality.
3. PERSONAL DATA COLLECTED ON THIS WEB
The personal data processed in MOTORCONSULTING.COM come from:
• Contact forms
• Subscription forms
Therefore treating the following categories of data:
• Identification data- Name and surname, ID
• Contact information - Address, telephone numbers, email address
• Personal characteristics data - Date of birth, age, sex
• Navigation data
4. RIGHTS OF USERS
Interested persons have the right to:
• Request access to personal data related to those interested
• Request rectification or deletion
• Request the limitation of your treatment
• Oppose the treatment
• Request the portability of such data
• Revoke your consent
Therefore, interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.
In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defence of claims.
In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data MOTORCONSULTING.COM will stop processing the data, except for compelling legitimate reasons, or the exercise or defence of possible claims. In turn, they may also request the portability of their data.
Those interested will also have the right to file a complaint with the control authority, in this case, the Spanish Agency for Data Protection if they consider that the processing of personal data that concerns them infringes or has been able to infringe the Regulation at some time.
5. PURPOSE OF TREATMENT
When a user enters our website, and completes any of the forms, he is providing personal information for which MOTORCONSULTING.COM is responsible. This information may include personal data such as the IP address, name, physical address, email address or telephone number. Before providing this information, the user is requested to give their consent for their information to be collected, used, managed and stored by MOTORCONSULTING.COM, only as described in them and in this Privacy Policy.
Therefore, the purposes for which the processing of personal data are carried out are those indicated below:
• Ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website to guarantee the confidentiality of the personal data it collects.
• Manage contact requests
• Manage the subscription to the newsletter and the sending of communications through SMS
• Manage the sending of satisfaction surveys
• Support and improve the services offered on this website
• Other non-identifying data that are obtained through some cookies that are downloaded to the user's computer when browsing this website and that are explained in the Cookies Policy are also collected.
• Manage social networks. MOTORCONSULTING.COM can have a presence in social networks. The treatment of the data that is carried out of the people who become followers in the social networks of the official website of MOTORCONSULTING.COM will be governed by this section. As well as for those conditions of use, privacy policies and access regulations that belong to the social network that proceed in each case and that have been previously accepted by the user of Motorconsulting.com. It will process your data for the purpose of correctly managing your presence in the social network, informing of activities, products or services. As well as for any other purpose that the regulations of social networks allow. In no case will the profiles of followers in social networks be used to send advertising individually.
The data will be kept for the time necessary for the realisation of the purposes for which they were collected and in accordance with the legal deadlines established in fiscal and accounting matters. All this unless the user requests his withdrawal to MOTORCONSULTING.COM, opposing or revoking his consent.
6. LEGITIMATION OF TREATMENT
The data processing for the acquisition of products through the Website will be necessary for the fulfilment of the contractual relationship between the user and MOTORCONSULTING.COM The processing of the data for marketing purposes, related to MOTORCONSULTING's own goods and services. COM and similar services for its customers, will be based on the legitimate interest recognised by the regulations when the user has acquired goods and / or services of MOTORCONSULTING.COM In case there is no such contractual relationship, the data processing will be based on the consent of the user included in current regulations.
The treatment for the aforementioned purposes, will always be carried out with the prior consent of the user or based on said legitimate interest, and will be necessary for the attention of your request. Also, in case of withdrawing your consent to any of the treatments, this will not affect the legality of the treatments performed previously.
To revoke this consent, the user may contact Motorconsulting.com through the following channels:
• By clicking on the automatic unsubscribe link available in each commercial communication sent by Motorconsulting.com
• By email addressed to info@motorconsulting.com
• By writing to the address: Avenida de La Bajamar 36, 11500 El Puerto de Santa María (Cádiz)
7. RECIPIENTS TO WHICH YOUR DATA WILL BE COMMUNICATED
To provide services strictly necessary for the development of the activity, MOTORCONSULTING.COM, shares data with the providers under their corresponding privacy conditions. Such providers are transport companies, financial institutions, hosting services, companies that send commercial communications about products and services offered as long as the user has consented and in order to improve the experience and service in your purchases.
We will never transfer personal information that can identify the user to third parties outside Motorconsulting.com, unless there is a legal obligation.
8. NAVIGATION
When browsing the website of Motorconsulting.com, unidentifiable data may be collected, which may include, IP addresses, geographic location, a record of how services and sites are used, and other data that does not allow to be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services.
This information is used to analyse trends, manage the site, track user movements around the site and to gather demographic information about our user base as a whole.
9. TELEPHONE RECORDINGS
The switchboard used by MOTORCONSULTING.COM that offers personalised information and advice to customers, may record conversations for quality reasons as long as the customer's consent has been previously obtained.
10. USE OF THE CHAT ONLINE FUNCTION CUSTOMER SERVICE
Through the chat, you have the opportunity to consult with our consultants before buying on our website. The entire chat process is carried out in a way that shows the name or other personal data of users such as geographical location. In order to constantly improve the quality of our customer service, we record the history for analysis and improvement purposes. These records are deleted once evaluated.
11. DATA SECURITY
MOTORCONSULTING.COM is committed to the use and processing of users' personal data, respecting their confidentiality and using them in accordance with the purpose of the same, as well as to comply with their obligation to save them and adapt all measures to avoid alteration, loss, treatment or unauthorised access, in accordance with the provisions of current data protection regulations.
However, MOTORCONSULTING.COM cannot guarantee the absolute impregnability of the Internet network and therefore the violation of the data through fraudulent access to them by third parties.
12. ACCURACY AND TRUTH OF DATA
Users are solely responsible for the veracity and correctness of the data that is sent exonerating MOTORCONSULTING.COM from any responsibility in this regard. Users guarantee and respond, in any case, to the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated. Therefore, the user agrees to provide complete and correct information on the contact or subscription forms.
13. ACCEPTANCE AND CONSENT
The user declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of them by MOTORCONSULTING.COM in the manner and for the purposes indicated in this Privacy Policy.
14. CHANGES TO THE PRIVACY POLICY
MOTORCONSULTING.COM reserves the right to modify this policy to adapt it to legislative developments. For any questions or questions you can send us an email to info@motorconsulting.com.